In this report, we discuss IM vendor landscape along with a survey of leading IM vendors and service providers, with an analysis of their products, target market, competitors, key strengths, pricing, and future plans.... read more »
The proliferation of desktop conferencing applications–instant messaging, Web meetings, team workspaces, application and document sharing, whiteboarding, voice-over-IP, and desktop video conferencing, among others–makes this a complex and extremely useful area. In this teleconference we look at the key trends of the technology.... read more »
In this paper, we examine SMS and analyze how it is likely to evolve over the next few years.... read more »