We assess the economic cost of spam, focussing mainly on the waste of users’ time, the cost of technical support, and the cost of anti-spam technology.... read more »
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Calculating Spam Costs for Your Organization
This report presents a financial model, in the form of an Excel spreadsheet, that allows readers to calculate the cost of spam in their organizations. ... read more »
UK Government has an idea
As reported elsewhere, The UK government today launched a service, ITsafe, for advising citizens about viruses and other threats. It comes from the NISCC (National Infrastructure Security Coordination Centre). To quote the website:ITsafe is designed to provide both home users…... read more »
The future cost of spam: an FAQ
There’s already been a lot of interest in our two spam cost reports (here and here), released yesterday. One of the questions that’s coming up is about how the costs will likely change in the future. Will they go up,…... read more »