Distribution List Handling Will Become a More Central Topic

Expect discussion of distribution lists ("DLs") to become a lot more lively over the next couple of years.

Two things will drive this:

  • DLs are critical for regulations compliance and discovery requests. When people participate in DLs, you need to process DLs in order to tell who's done what
  • Corporate knowledge mining. To make sense out of a mass of emails, and pick out the discussions, you have to understand DLs

Today, DL membership fluctuates, with little associated tracking. Five years out, archiving systems will let us review DL history in much the same way as they do email.

... David Ferris

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