Urgent: Find a Solution to Top-of-Inbox Task Prioritization

The latest from our stating-the-obvious department…

We’re all drowning in email. We’re all scrambling to keep abreast of our email and to keep the size of our inboxes down to a reasonable level, so we don’t get overtaken. We even take our laptops away on vacation, to keep the deluge at bay.

What this does is force us to respond to the most recent emails first. It means we forget about important tasks that are lower down in the inbox, and we’re driven by what happens to arrive in front of us. This is a wonderful formula for mismanagement.

We all know this, but choose to live with it. We can’t go on this way. Something needs to be done!

David Ferris

One Comment

  1. Posted October 18, 2005 at 11:11 AM | Permalink

    Lotus Notes Follow Up feature is a good place to start.

  2. Posted October 19, 2005 at 12:21 AM | Permalink

    Gordano’s WebMail client provides rules based filters acting on mail header fields and address book contents. A Bayesian filter diverts SPAM to a designated SPAM folder. Urgent mail can even be forwarded to SMS.

    The idea being that you don’t just have an inbox anymore, but a set of folders into which mail gets delivered by category.
    The user then decides which category is the most important.

One Trackback

  1. By Zimbra - Blog on October 26, 2005 at 10:44 PM

    An example of effective email

    David Ferris of Ferris Research posted an entry titled: Urgent: Find a Solution to Top-of-Inbox Task Prioritization. Below are a few ways in which Zimbra can make working with email a more productive experience….

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