Webinar held May 17, 2006. One hour duration.
Instant Messaging (IM) began largely as a proprietary service of AOL, supporting both the display of online status (presence) and the real-time transfer of typed text messages between PCs. Other service providers (MSN, YAHOO!, etc.) now have competitive proprietary IM offerings, and software vendors (IBM, Jabber Inc., Microsoft, etc.) offer IM systems to the enterprise.
From this beginning, we have seen: presence extended to other devices (telephony handsets, cell phones, PDAs, applications, etc.), the addition of other forms of real-time information interchange based on audio, video, file transfer, and structured text; and the support of multi-point interchanges (conferencing). We have seen the emergence of standards that define protocols for both the internal use, and the linkage, of presence and real-time information interchange systems and services, and we have seen new entrants (Skype, GoogleTalk, etc.) lead with audio capabilities.
In this webinar, we discuss new developments in presence and real-time information interchange systems, services, and standards, and a variety of problems that still require resolution.
- Nick Shelness, Senior Analyst, Ferris Research, and Independent Technology Consultant. Nick is both the moderator of, and a speaker at, this event. Nick was previously: the Chief Technology Officer (1998-2001) of Lotus – an IBM company, and an IBM Fellow; the Chief Messaging Architect of Lotus (1994-1998) and a Lotus Fellow; the Chief Scientist of Soft-Switch Inc (1984-1994); and a member of the faculty of the Computer Science Department of the University of Edinburgh (1970-1980). Nick currently lives in rural Scotland.
- Adam Gartenberg, Offering Manager Real-time Collaboration Offerings, IBM Lotus. Adam is responsible for the creation and execution of marketing strategy for Lotus instant messaging and Web conferencing solutions. In his six years at IBM, Adam has identified and responded to key trends and opportunities in the messaging and collaboration markets, has participated in the development of Lotus software strategy, and has served as Marketing Manager for the Lotus e-Learning solutions.
- Joe Hildebrand, Chief Technology Officer, Jabber Inc. Joe is responsible for the technical vision of Jabber, Inc.’s product line, and is a member of the Jabber Software Foundation. Prior to joining Jabber, Inc., Joe served in a number of chief architect roles, building frameworks for rapidly automating complex business processes, and designing and implementing systems for sending and parsing battlefield messages.
Important Questions Addressed by This Webinar Include:
- What are presence and real-time information interchange systems/services?
- What are the architectures and standards (impp, sip/simple, xmpp, etc.) that underpin these systems/services?
- What types of devices are now being supported, in addition to PCs/Macs?
- How is identity managed across multiple systems/services, and is this approach appropriate?
- How can communities be linked both within an enterprise, across multiple enterprises, and to consumer services.
- What problems have manifested themselves as enterprise systems/services have been deployed?