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Don’t Rely on Manual Tagging

Comparing the TCO of Notes/Domino 7 and Exchange 2003

This report presents the findings of a study comparing the cost of Notes/Domino 7 and Microsoft Exchange 2003. The cost of support staff constitutes 30% to 80% of the cost of an email service, so we asked 78 users of the two products to describe the nature and size of their support staff. ... read more »

Debate: XMPP Will Bring Universal IM

This is the first in an occasional series where Ferris Research analysts and friends state opinions that are opposed by other Ferris staff. In this post, Steve Kille opines that XMPP will be the unifying force leading to widespread interoperability among instant messaging systems. There’s also an opposing viewpoint from Richi Jennings. As instant messaging... read more »

VONaLink TeamRecord — New Workgroup VoIP Call Recording Software for Linux Released

Arcosoft released VONaLink TeamRecord, its VoIP call recording solution. Key features: centrally record phone calls for a company workgroup, works with VoIP phone systems based on the SIP standard, and accesses voice data using the port mirroring capability of a network switch, among others. Available immediately. read more »

Infosecurity Europe 2007

Infosecurity Europe 2007 will be held April 24 – 26, 2007 at the Grand Hall at Olympia in London, UK. Covers a diverse range of new and innovative products and services addressing today’s strategic and technical issues. read more »

StrongMail “Best Practices in E-mail Deliverability: Put the Action in Transactional E-mail”

StrongMail released “Best Practices in E-mail Deliverability: Put the Action in Transactional E-mail,” its whitepaper. Shows how multichannel merchants can develop transactional email to gain a competitive advantage through superior customer engagement. Available immediately. read more »

Idokorro Launches Mobile File Manager with Support for Windows File Sharing

Idokorro Mobile released an updated version of Mobile File Manager, its file management solution for BlackBerry handsets. Key enhancements: support for Windows File Sharing connections and BlackBerry Pearl 8100 or 8800 support. Available immediately. read more »

BoxTone Announces Free Software Tool to Help Make Enterprise BlackBerry Deployments DST-Ready

BoxTone announced BoxTone DST Expert for BlackBerry, its tool designed to help administrators make their BlackBerry deployments ready for the early transition to Daylight Saving Time. Key features: scan BlackBerry environment and generate reports showing software version and DST patch status for every user device, understand and communicate specific instructions to apply the DST patch... read more »

Barracuda Networks Unveils Third-Generation of Its Sophisticated Image Spam Defense Technologies

Barracuda Networks announced an updated version of Barracuda Spam Firewall, its anti-spam solution. Adds improved protection for image spam. Available immediately. read more »

Spambusters: war on unsolicited email

Article discussing spam and how it is fast changing its status from that of on-line nuisance to major global menace. read more »