Gartner Predicts Instant Messaging Will Be De Facto Tool for Voice, Video and Text Chat by The End of 2011

Article discussing Gartner’s prediction that IM will be the de facto tool for voice, video and text chat by the end of 2011.

Article discussing Gartner’s prediction that IM will be the de facto tool for voice, video and text chat by the end of 2011. More

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