CaseCentral offers a hosted service that helps companies and law firms manage litigation cases.
In summary:
- Company historically sells to law firms; now it also has a focus on selling direct to corporate IT and in-house counsel.
- CaseCentral provides immediate access to previously collected ESI for early case assessment, and culls/processes down applicable data for efficient review, leveraging repeatable work flow templates.
- Focus is on handling the case once relevant evidence is gathered and in presentable shape. For example, the service provides for:
- Concurrent access to same document by many different people on different cases.
- Access by many different people from many different legal teams for many cases.
- Appropriate controls–people see only ESI and metadata that’s relevant to them.
- Spotting missed deadlines.
- Identifying most- and least-efficient review lawyers.
- Repeated processes; e.g., use of standard letters.
- Profitable; Ferris Research estimate calendar 2007 revenues at $22 million.
- Today, 65% of income is from SaaS; goal is to increase that to 75% by 2010.
- Competitors include Kroll Ontrack, Lexis/Nexis.
- Company feels its main competitive strengths are:
- Multi-tenant scalability: can handle very large cases, and many thousands of concurrent cases, with many thousands of people involved.
- Handling of metadata. For example, many lawyers can mark up a document in different ways (one with comments, another with a bubble, another does some redaction, say), but each lawyer only sees the changes relevant to them.
- Process analytics that let you see in real time who’s most efficient and effective, across all matters and parties.