Quest Gossip

Please post interesting insights into this vendor’s business and products/services here.

If you wish to post anonymously, please email david.ferris@ferris.com. Please identify yourself so that David can determine that the posting should be taken seriously. Alternatively, you can phone him on +1 415 367 3436. We’ll post your material, without identifying you.

One Comment

  1. dferris
    Posted August 8, 2008 at 2:32 AM | Permalink

    Interesting note from someone who requested anonymity:

    Quest has tried several times to come up with an Enterprise product, but the guys from Aftermail knew nothing about storage. You’ll get a hell of a SQL DB once you add large amounts of users. Still I thought that the product could have been a great base for an SaaS offering!

    Funny enough I highlighted 5-6 great innovations to the EV PM team and you’ll see some of these coming to EV in the near future. So my take on this is that Quest has combined some great user interface ideas with an appalling storage model.

  2. Posted October 31, 2008 at 11:29 AM | Permalink

    I am curious what is happening at Quest Software with regards to Archive Manager. I did a quick check of company news releases and I did not find any news about Archive Manager, not since June 30, 2006 when it announced version 3.0. Two years plus is a very long time to go without any form of new product announcement.

    I have to believe that Quest is working on a major new release of Archive Manager. Symantec recently announced its latest version of Enterprise Vault 8.0 Beta, so the timing is right for Quest to make an announcement.

    Does anyone have any news?

  3. Anonymous
    Posted January 13, 2009 at 11:09 AM | Permalink

    Bob should also disclose that he currently works at Mimosa.

    This is a great forum to generate some competitive insight, one would think, so long as everyone is clear about their motivations.

  4. Posted January 13, 2009 at 1:58 PM | Permalink

    Quite so, which is why this salient fact is clearly disclosed on Bob’s profile page.

    …as opposed to posting Anonymously.

    Edited January 16, to add second graf

  5. dferris
    Posted May 22, 2009 at 7:13 PM | Permalink

    From an anonymous source: Quest is apparently working on releasing an eDiscovery module that will be released this summer

  6. dferris
    Posted September 8, 2009 at 8:23 AM | Permalink

    FROM A SOURCE REPESENTING QUEST ON OCT 30, 2008

    To show my cards, I work for Quest software and previously worked for Aftermail

    Quest Archive manager has one of the best storage models of any of the archive vendors available today. Archive Manager was one of the first products to perform Attachment level de-duplication of data and it maintains a very small data size compared to the quantity of data being archived (around 40% of the originating Exchange store / PST source files).

    Of the 40% storage requirement, when broken down into it constituent parts, 10-15% is SQL database, 5-7% is the index and the rest is actually attachment data so the SQL DB size is infact small, I have some very large customers who have no issues with the storage as its easier to back up one SQL database than xxx million small files on a file system.

    By storing the message body and associated meta data in an SQL database Archive Manager is extremely fast at retrieval of stored data. Having the attachments stored on a file system has enabled Quest to lead with a file archiving add-on that will de-duplicate between Email attachments and files rather than play catch up.

    Quest requires no client software installed on user desktops and is easily integrated into current organisations without any end user training, which is why we are having so much success now in the larger organisations who understand that changing the way their staff work is a large cost, IT is there to service an organisation not to add complexity to IT systems.

    AND A POSTING FROM THE SAME SOURCE ON NOV 5, 2008:

    Quest have been constantly improving the product since acquisition almost 3 years ago. I guess as testament to where we are in the market, we rarely lose a deal to Symantec in a competitive situation, which we couldn’t possibly do without an up to date offering.

    Some of the features Aftermail had back at version 3 were miles ahead of the competition, but the company was too small to win many big deals, though we still have some very large early adopters in most countries.

    Big benefits
    – Easy to deploy (days for an instance of Archive Manager, each instance manages around 10,000-13,000 users)
    – Actual storage saving across the entire platform, Quest don’t move the problem from Exchange into an Archive, we actually reduce the storage used by intelligent attachment level de-duplication
    – No client deployment required
    – Easy to use web interface for all admin, audit and user functions
    – Granular retention which can be based on content within an email or attachment
    – Integration with other Quest Products, Quest MessageStats reporting etc.
    – Single price for all components, no hidden extra modules
    – No complex upgrade requirements

    Quest gave the product the ability to scale as well as a financial backing that our customers were wary of prior to the acquisition.

    The Quest website details what is available in Archive Manager Version 4 which is current, we have some big features to add in the release scheduled early next year which I am not in a position to disclose.

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