Desktop Sharing Use Cases

Desktop sharing is a useful component of conferencing technology. Its main uses are:

  • Document sharing, so people can work on spreadsheets, word processing documents, and so on, at the same time
  • Informal peer-to-peer help desks and training. Where you show someone how to do something

David Ferris

PS. I’m not sure I’m saying anything useful here! But I hope someone finds this useful.

One Comment

  1. Art Rosenberg
    Posted November 21, 2009 at 3:20 AM | Permalink

    Hi David,

    I just happened to see your comment on desktop sharing. I think the concept has some validity where there is an element of joint “design” involved. Otherwise, it is not so practical for people to be so synchronous.

    This will be especially true as people work more remotely from each other and become more mobile. Synchronous will be the exception and not the rule, as people have to manage their accessibility and availability, independently of everyone they might work with.

    Now that information is readily accessible any time and anywhere, we do have to stop thjinking that we have to be at a desk in an office to get things done efficiently. That is why “unified communications” (UC) is getting such a play!

    Best regards,

    Art Rosenberg
    The Unified-View

  2. dferris
    Posted November 21, 2009 at 3:35 AM | Permalink

    Many thanks for the posting Art.

    I agree that much unified collaboration will be asynchronous. However, isn’t desktop sharing intrinsically synchronous, rather like a telephone conversation? It’s where you share you desktop with another person and talk about what’s going on in it. It’s intrinsically interactive.

    What say you, Sir?
    –David

  3. Art Rosenberg
    Posted November 21, 2009 at 10:22 AM | Permalink

    David,

    I wasn’t disagreeing with your description of desktop sharing. I just suggested that it may be useful in in limited ways of real-time “collaboration.” Aside from design activities, where the screen content has to be jointly modified and discussed concurrently, or where an expert is helping a user with a problem, most contacts will not require shared access, but rather independent access for reference in a discussion. Both parties don’t usually have have to make changes.

  4. dferris
    Posted November 21, 2009 at 8:51 PM | Permalink

    Yes, I take your point Art
    –David

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