Why You Need to Eliminate False Positives in Your Email System

False positives – what we are calling Genuine Email Marked as Spam (GEMS) – is a problem that costs organizations billions of dollars every year. Because GEMS can prevent users from finding important and time-sensitive emails in a timely manner, it is critical to eliminate as many GEMS as possible in order to ensure the deliverability of critical information. This white paper, sponsored by TrustSphere (formerly BoxSentry), discusses and quantifies the GEMS problem and what can be done to solve it.


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