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Enterprise Vault: The KVS Years, 2000-2004

Curator’s Note: Nigel Dutt, a successful software engineer-turned-entrepreneur, continues his history of today’s leading email archiving product–DF   KVS Growth In the first article, I covered the origins of Enterprise Vault up to the point where we had started up KVS at the very end of 1999, shipped Enterprise Vault V2.0 and moved into our own... read more »

Early Days of Corporate Email: Selling the Idea

Curator’s note:  This is the second in a series of commentaries by Ralph Ehlers, discussing the early days of email implementation. This commentary describes his experience selling email to user communities. Seems hard to believe, but in the early days, this was hard. His observations on why managers typically resisted email are especially fascinating. When... read more »

Early Days of The Exchange MVP Program

Curator’s Note: An Exchange MVP is a Microsoft-blessed expert on Microsoft’s Exchange email system. Here David Sengupta recounts the development of the MVP concept, and his personal experiences as an early Exchange MVP–David Ferris Having been an Exchange Most Valuable Professional (“MVP”) for 14 years now–since 1997-I’ve been asked to jot down a few thoughts... read more »

Memories of ALL-in-1: Tony Redmond Recalls

Curator’s Note: Tony Redmond is Author of “ALL-IN-1: A Technical Odyssey” and “ALL-IN-1 V3.0: Managing and Programming” and for many years has been a highly regarded expert on Microsoft Exchange Server.  — David Sengupta My first exposure to enterprise email was in the form of CP/OSS in 1982. CP/OSS stood for the “Charlotte Package of... read more »

Early Days of Corporate Email: Some Personal Observations

Curator’s note: We’re delighted to receive this piece from Ralph Ehlers, which is the museum’s first piece by an IT implementer. We hope to have many more contributions from IT professionals. Ralph was in charge of the email system at ABB and Roche, two of Europe’s largest businesses. He was also chairman of the user... read more »

Enterprise Vault: The Early Days, 1997-2000

Editor’s Note: Enterprise Vault is the leading email archiving product. The museum is delighted to have this posting from Nigel Dutt, one of the product’s founders. Nigel is also a good example of how highly skilled engineers can become successful entrepreneurs. And along the way, they motivate the rest of us.–David Ferris Conception The genesis... read more »

First SMS Text Message in 1992?

Wikipedia, a generally reliable source, reckons that the first SMS text message was sent in 1992. This sounds about right. More specifically, Wikipedia says: SMS messaging was first used in December 1992, when Neil Papworth, a 22-year-old test engineer for Sema Group, used a personal computer to send the text message “Merry Christmas” via the Vodafone network to the... read more »

First Spam Sent in 1978

Ignore non-electronic spam, such as junk postal mail. We believe the first computer-based spam was sent by Gary Thuerk, a marketeer at Digital Equipment Corporation in 1978. It described a sales presentation promoting Digital’s DEC 2020 computer, and was sent to around 400 people on the ARPAnet, precursor of the internet. The actual message is... read more »

Quick History of ALL-IN-1

Digital Equipment Corporation’s (DEC’s) ALL-IN-1 and IBM’s PROFS were the leading email packages during the 1980s and 1990s; here’s a quick summary of the former. We welcome further details on ALL–IN-1′s history–please post as a response to this blog, or feel free to propose a new bulletin or article if you want to write at... read more »

Origin of Emoticons

How and when did emoticons evolve? According to Microsoft’s Mike Smith, the first emoticon appeared in 1982. The smiley “:-)” and its opposite “:-(” were invented by Scott Fahlman at Carnegie Mellon, who posted it to a bulletin board. Here’s what Scott said at the time. 19-Sep-82 11:44 Scott E Fahlman :–) From: Scott E... read more »

Google+ Is Major Competition for Facebook

Google+ is very impressive. I reckon Facebook is toast: The integration with other Google services will be a key strategic advantage, that Facebook will not be able to match. The Circles approach to privacy control is neat and puts control of sharing with the sender in a clean and easy to manage way. Widely aired... read more »

Email Archiving Competition Intensifies

Email archiving has an important new product. This week, EMC announced the availability of SourceOne, the replacement for EmailXtender. EMC’s EmailXtender is one of the original email archiving solutions. It has been bought and sold three times, and for the past several years has been sold by EMC. For years, rumors of a replacement persisted.... read more »

Key Messaging Issues: 2007 and Beyond

A host of issues will demand the attention of messaging managers in 2007 and beyond, from archiving to voice integration. This Ferris Research report describes the key issues and technologies that will concern email managers over the next five years. Topics include Exchange and Notes upgrades, malware control, email archiving, best practices for regulatory compliance, mobile messaging, voice integration, and team workplaces.... read more »

Instant Messaging: New Developments in Presence and Real Time Information Interchange (2006)

This report looks at new developments in presence and real-time information interchange systems, services, and standards, and identifies the issues that require resolution.... read more »

Trends in Outbound Content Control

This white paper discusses the reasons businesses need outbound content control, key trends in outbound content control, and the features of Entrust’s Entelligence Content Server.... read more »

Not More Than 50 Virtual Directories Have Been Sold

Here’s a snippet from the museum’s archive, dating from October 2005.... read more »

H.323 Development Dying/Dead (2005)

H.323 is a series of protocols that provide audio-visual communication sessions on any packet network. It is currently implemented by various Internet real-time applications such as NetMeeting. SIP is the main challenger. It is still early days, but if SIP…... read more »

A Slow Death For Exchange Public Folders

At Microsoft’s TechEd Conference in Orlando in June 2005, and at TechEd Europe in July, Microsoft declared the beginning of the end for Exchange’s Public Folders. While they will remain a feature of the next version of Exchange called E12…... read more »

Web Becoming A Major Vector for Malware

Originally diskettes were the main way for malware to get in. For the last few years, email has been by far the main channel for malware. Due to spyware over the last six months, web sessions are becoming a second,…... read more »

Every Organization Should Worry About Phishing

Why should CIOs & messaging managers worry about phishing? Unless you’re a bank, eBay, or PayPal, the phishing problem is all about consumers, right? Wrong. Read on to find out why, and what to do about it.... read more »

Sun’s Messaging Suite

This report describes Sun’s messaging products, which are sold mostly to service providers, government departments, large corporations, and educational establishments.... read more »

Viruses on Cellphones Not Yet Serious Threat

Viruses are just starting to hit cellphones. The main targets are Symbian platforms, rather than PocketPC or Palm devices. No surprise here–virus authors head for the most widespread platforms, to maximize their ROI. For the moment, cellphone viruses are rare…... read more »

New Trends in Spam

This report discusses the latest trends in spam. It explains where spam comes from, how spamming techniques have evolved in the past year, and what the latest wave of spam attacks involve, from directory harvesting to Joe Jobs.... read more »

Gmail: Google’s Entry Into the Webmail Market

To get an understanding of the strengths and weaknesses of the new Google Gmail, Ferris has been serving as a beta tester for the program. This research note presents our current analyses of the Google service.... read more »

The Growing Threat of Questionable Patents

We explain what a patent is, how the validation process works and why phoney patents are registered, the damage to the industry that results, and what can be done to rectify the situation.... read more »

Consumer Email Trends (2003)

Consumer email services such as those provided by hotmail, AOL, and Yahoo have become very popular with tens of millions of users. Speakers from leading and/or innovative carriers discuss the services their systems currently provide, and how the consumer email services are likely to evolve in the next five years. Participants gained insight into topics... read more »

Cross-Organizational Calendaring and Scheduling: Key Trends

This research brief summarizes and elaborates on the key trends in cross-organizational calendaring over the next five years, as discussed at our February 26 teleconference.... read more »

The Outlook for Human Business Communications

In this paper, we try to predict the shape of business communications systems as they might develop over the coming decade. ... read more »

Email Sales Newsletters: A Major New Marketing Opportunity

In this report, we discuss the use of ESNs today, how to implement them, selecting among key vendors, Do’s and Don’ts, and important ways the world of ESNs will change over the next few years.... read more »

Quick WAP Tutorial

One important enabling technology for this is Wireless Application Protocol or WAP. This report briefs you on what it is, how it works and its current and future uses for business. The focus is on collaborative applications.... read more »