Long-Term, Cellphones Will Have Built-In Messaging & Collaboration Clients

Today, very few people access email on their cellphones. And for those that do, there's often a choice of client software you can use.

It's too much effort to download and configure this software. As a mass market emerges for cellphone-based email, most people will use software built into the phone, provided by vendors such as Nokia, Sony Ericsson, and Motorola. The service provider will do the provisioning, almost transparently.

... David Ferris, with thanks to Critical Path's Mike Serbinis

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