Genesys Launches First Voice Platform With Built-In Support for Video Contact Centers, Enhanced Network Services and Key IP Standards

Genesys Telecommunications announced version 7.1 of VoiceGenie, its voice self-service solution. Key enhancements: video voicemail, avatars and support for VoiceXML 2.1, CCXML, SIP and MRCP Standards, among others. More

Genesys Telecommunications announced version 7.1 of VoiceGenie, its voice self-service solution. Key enhancements: video voicemail, avatars and support for VoiceXML 2.1, CCXML, SIP and MRCP Standards, among others. More

Post a comment

You must be logged in to post a comment. To comment, first join our community.