IT Staff Don’t Understand What a Record Is

A corporate record is defined as something along the following lines: a document that records a transaction or event that's significant to the organization concerned, such as a tax return or an insurance contract.

Or, more formally, the ISO defines records as "information created, received, and maintained as evidence and information by an organization or person, in pursuance of legal obligations or in the transaction of business."

A body of laws and regulations related to corporate records has evolved. These laws and regulations were previously of concern to people who store paper documents--primarily records managers. Now most records are electronic, so IT is involved.

However, IT staff are unfamiliar with the concept of a record. This makes it hard for them to understand what materials must be archived, and how long they must be retained.

... David Ferris

Post a comment

You must be logged in to post a comment. To comment, first join our community.