How Is Microsoft Exchange Hosted Services Doing?

Microsoft has had several attempts over the years to offer hosted messaging solutions. They have all started with great publicity, and major telcos have always announced support. And then, little by little, the offering has faded from view.

So we're wondering, how is Microsoft Solution for Hosted Messaging and Collaboration doing? This is Microsoft's software, run by service providers, that allows the service provider to offer hosted Exchange, SharePoint, and OCS. It was launched in January 2008; for our initial review, see here. Don't confuse it with Microsoft's Exchange Hosted Services or Exchange Online offerings.

If you're using the software--either as a service provider, or as a customer of a service provider--please let us know your experiences using the survey below. If you want to submit a posting anonymously, please send it to, and we'll post it without revealing your name.

Spam Control Product/Service Survey

Q1. How would you describe your use of Microsoft Solution for Hosted Messaging and Collaboration?

  1. A service provider
  2. A customer of a service provider
  3. Other (please elaborate)

Q2. Overall, how do you rate Microsoft Solution for Hosted Messaging and Collaboration?

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very poor
  • No opinion

Q3. Any other comments (e.g., things you like or dislike most about the software)?

Q4. Rough number of people in your organization/company?

Q5. What is your job title; what do you do?

Q6. What type of business/industry is your organization in?

... David Ferris

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